We are a small company located in northern Michigan, USA. These decorative Glass Block Lights have been carefully crafted at our facility since 2003. Our mission is simple: to provide the best products and service to our customers at the lowest prices possible. We take great pride in our company, our commitment to customer service and in the products we sell. Our online store is designed to provide you with a safe and secure environment to browse our product catalog.
FREQUENTLY ASKED QUESTIONS
What is PayPal? Why can't I just use my credit card?
PayPal acts as the intermediary company for your existing credit card. You do not have to open any new accounts; you simply follow the links that you will see after you place your order. You use your EXISTING credit card to make the payment. GlassBlockLight.com can not see or access your personal information (nor can anyone else) when you use the PayPal system.
When will I receive my order?
Orders are shipped generally within 24 hours of payment receipt, utilizing the quickest method possible. Most often FedEx is the carrier that best meets our shipping requirements. Delivery usually takes 2-5 business days, depending upon your zip code. If you would like expedited shipping, simply send an e-mail requesting a cost quote.
How much is shipping? Why is shipping so expensive?
Shipping costs are $9.95 per piece. This product is a HEAVY one! Each Glass Block Light, with careful packaging, can weigh several pounds. Unfortunately, shipping costs are based upon weight. No additional fees are charged.
Do you accept returns?
Of course! If you for any reason are not satisfied, simply return your purchase in the original packaging. (Purchaser pays return shipping cost.) When the return is received in the original condition, your PayPal account will be credited the full purchase price (excluding shipping).
FREQUENTLY ASKED QUESTIONS
What is PayPal? Why can't I just use my credit card?
PayPal acts as the intermediary company for your existing credit card. You do not have to open any new accounts; you simply follow the links that you will see after you place your order. You use your EXISTING credit card to make the payment. GlassBlockLight.com can not see or access your personal information (nor can anyone else) when you use the PayPal system.
When will I receive my order?
Orders are shipped generally within 24 hours of payment receipt, utilizing the quickest method possible. Most often FedEx is the carrier that best meets our shipping requirements. Delivery usually takes 2-5 business days, depending upon your zip code. If you would like expedited shipping, simply send an e-mail requesting a cost quote.
How much is shipping? Why is shipping so expensive?
Shipping costs are $9.95 per piece. This product is a HEAVY one! Each Glass Block Light, with careful packaging, can weigh several pounds. Unfortunately, shipping costs are based upon weight. No additional fees are charged.
Do you accept returns?
Of course! If you for any reason are not satisfied, simply return your purchase in the original packaging. (Purchaser pays return shipping cost.) When the return is received in the original condition, your PayPal account will be credited the full purchase price (excluding shipping).
